FAQs

Have Questions? Everything You Need to Know About Photography Services

General Website and Gallery Questions
The answers to your questions
How do I access my event photos?
After the competition or event, I will upload the photos to a dedicated gallery on my website. You can also request a direct link to the gallery where you can browse and select your favorite images.
How do I find photos from a specific competition or event?
All galleries are organized in folders by event. You can browse through the galleries of the event or use the search bar to find a particular competition or participant by entering keywords like event name, date, or riders name.
Automotive events are only categorized by event name and date.
Do I need to create an account to access the galleries?
No, you do not need to create an account to view the galleries. However, creating an account can make it easier for you to save favorite images and manage orders.
Can I share the gallery with friends and family?
Yes, you can! Your galleries comes with a shareable link. You can send this link to family and friends so they can also view or purchase photos.
Is my payment information secure?
Yes, your payment information is fully secure. This website uses industry-standard encryption to protect your payment details during transactions. We do not store your payment information on our servers

Using & sharing photos
The answers to your questions
Where and how can I use paid photos?
Purchased photos are for private usage, social media, sharing with friends, printing, etc..
Should I tag or credit the photographer when posting photos on social media?
Yes, it’s highly appreciated if you credit the photographer when sharing photos on social media. Simple tag to account or mention in post description @rider.shots
What if I want to puschase photos for advertisment purpose?
If you plan to use a photo for advertisements—whether online, in print, or across other media—you may need to purchase a commercial license.

This license provides the rights necessary for broader commercial applications, including advertisements, promotional materials, and product packaging.
Please contact me directly to discuss the specifics of your project.
What happens if the photo I want has a watermark?
Photos displayed with a watermark are ONLY FOR PREVIEW purposes. When you purchase a photo, the watermark will be removed, and you’ll receive the full-quality edited image.

USAGE OF WATERMARKED PHOTOS IS PROHIBITED AND FINED 150 EUR FOR EACH USED PHOTOS.
Can I get a link to download my purchased photos?
After purchasing a photo, you will receive a secure link or email to download your image.

There is possibility that email with purchased photos, can end up in your spam folder because of attached files.

If you encounter any issues with downloading, please reach out and I will assist you promptly.

Album and event photos FAQs
The answers to your questions
How do I choose the photos I want?
Find gallery of event you are looking for. From there, you can browse through the photos and select your favorites. Simply use the “Favorites” feature in the gallery to mark the images you want to keep or purchase. You can then notify me when you're ready to finalize your choices.
Can I order an album with photos from multiple events?
Yes! You can create a custom album featuring images from different events. Contact me to discuss the options, and we will design the album together.
Can I request additional photo editing or retouching?
Yes! Basic retouching is included with all images, but if you require additional editing (e.g., removing objects ), please let me know, and we’ll discuss the options.
How long does it take to receive my photos or orders?
Digital Downloads: Typically available within 1-2 business days after payment.

Private Albums for riders: usually 1 day after the end of competition when are all photos tagged.

Print Orders: Usually shipped within 5-10 business days, depending on the product and size.

Albums and Custom Products: These take a bit longer, usually 1-4 weeks, depending on the specific order.
What if I lose my download link or my photos?
If you lose your download link or need to re-download your photos, don’t worry! Just reach out to us, and we can resend the link. As long as your gallery is still active, you can re-download your images.

Purchasing, Payments, and Pricing
The answers to your questions
What are the available payment methods?
You can pay securely using major credit or debit cards, PayPal, or bank transfer. All transactions are processed via a secure payment gateway for your protection.
How do I know my payment is secure?
Your payment is processed through a secure payment system with industry-standard encryption. I do not store any of your payment information on my website.
Do you offer discounts for photo packages purchases?
GET MORE FOR LESS!
I offer discounts for large orders, especially if you're purchasing photo packages or multiple prints. Please contact me for more information on packages discounts.
Can I cancel or change my order after placing it?
Changes or cancellations can be made before the final processing of the order. Once an order has gone to print or download, cancellations or changes are no longer possible. Contact me immediately if you need to adjust your order.

Additional Services
The answers to your questions
Do you offer custom photo sessions outside of events?
Yes, I offer private and custom photography sessions outside of the event galleries. Whether you’re looking for a portrait session with your horse or a custom automotive shoot, feel free to contact me for more details and availability.
Can I hire you for an entire event or competition?
Absolutely! I’m available for full event coverage, including private events, competitions, and shows. Please reach out for information on event photography packages and pricing.
Can you help with social media or website-ready images?
Yes! I can format your images for social media platforms or websites, ensuring that they are the correct resolution and size for optimal display. If you need a set of photos prepared for Instagram, Facebook, or your personal website, let me know your specifications, and I’ll prepare the images accordingly.
Can I add on videography to my photography package?
Yes, videography can be added to most photography packages. I offer high-quality video services to complement your photos, perfect for capturing the full experience of your event or creating a highlight reel. Contact me for details on adding videography to your session or event.